Frequently Asked Questions
What would it cost for a tour?
Since everything we do is bespoke for you the actual cost is based upon duration, numbers of participants and location. If you register your interest now we will get you a quote within days.
Do you offer free places to teachers accompany their group?
Yes. If your group consists of at least 12 pupils, the group leader is offered a free place including travel, meals and accommodation. We offer special discounted rates for extra adults when the adult: pupil ratio is higher than 1:12 and 1:10 thereafter.
The responsibility for the students during our stay is with whom?
Teachers are fully responsible for all party members under the age of 18 for the duration of the trip. You are therefore required to obtain parental authority from the parent/guardian of every travelling minor before departure.
Party members over the age of 18 should have a letter of consent from their parent/guardian if they are to be granted free time out of the immediate supervision of the Teachers.
What if we have an injury or sickness in the group?
The UK has a reciprocal healthcare agreement with EEA (European Economic Area) countries (including Spain, Portugal, Italy, Netherlands and France). Each member of your group (provided they are British Nationals) should obtain a European Health Insurance Card (EHIC) either at a post office or online www.ehic.org.uk The EHIC has replaced the E111, which is now invalid.
The EHIC gives access to state-provided medical treatment only, and you'll be treated on the same basis as an 'insured' person living in the country you're visiting. Remember, this might not cover all the things you'd expect to get free of charge from the NHS in the UK. You may have to make a contribution to the cost of your care if you do not have private medical cover.
What is the baggage allowance?
CSS covers the cost of one bag per person for every member of our travelling groups. Checked-in baggage must weigh no more than 20kgs on most airlines (15kgs on others). Airlines no longer allow groups to pool their baggage allowance. Passengers are allowed no more than typically 10kgs of hand luggage on board. Hand luggage should not exceed the maximum dimensions of 55x40x20cm. In our experience, baggage allowances are ample for most of our travelling groups.
How will I know where to go?
In most instances and unless otherwise advised a CSS representative will remain with you for the duration of your stay. He or she is responsible for managing and co-ordinating your entire schedule.
What standard of players will my students meet?
All our programmes are tailored to meet your group's standard. We are experienced in dealing with groups of all ages and abilities. Let us know the ability level of your group and we will ensure that the club is aware of the standard prior to your departure. On arrival, coaches will make an early assessment of your players and your overall objectives and will tailor their coaching style and techniques to suit.
Will we get to see a match?
Yes, if match schedules permit, we can purchase tickets on your group's behalf. If your club is playing away, we may be able to arrange tickets to watch another local team play.