At Complete Sports Solutions, we understand that tour organizers tend to have an extremely busy schedule away from arranging a once in a lifetime sports tour! This is why we take the hassle and headache away. Our friendly and professional staff will be on hand throughout the planning stages, providing you with assistance and advice every step of the way.
Here is our step by step guide
to planning your sports tour:
The first step for planning your once in a lifetime sports tour is to speak to us direct. Whether you already have your perfect tour itinerary planned, or would like some inspiration on other touring destinations and options, by contacting us we will be able to deal with your requirements on a personal level. Our knowledgeable staff will be able to inform you of the best options to suit your requirements, and then design a tailor made itinerary for you.
Simply call us on +44 1244 661233. If a busy schedule conflicts from you to discussing your requirements on the phone, you can submit an enquiry form through our website:
If you are wanting to discuss your requirements from overseas, please email enquiry@CompleteSportsSolutions.co.uk with your preferred call back time, and one of our team members will be in touch in due course.
Having discussed all your requirements in full, our team will then get to work on your tailor made touring proposal. Within 24 hours you will receive a full proposal with Hotel and destination information, a completed itinerary, services provided and a price. All of our tours are completely tailor made, so if you have any queries or would like any alterations made, all you have to do is let us know and our friendly staff will be able to assist.
Once you are satisfied with the proposal given, this is when you will begin advertising your tour to students, players, parents and other staff. To ensure that the tour planning stages are as hassle free, our CSS staff will be able to come in to your school or club and present the tour direct to students and parents. We will deliver a full PPT Presentation, and will be able to answer any questions or concerns in which parents or students may have on the tour. After this stage we also have several tailor made documents in which our design department will forward on to you. These consist of:
- A Letter template to be sent out to parents
- A full PPT Presentation containing all tour information
Following the advertising stage, once you are happy with the tour and want to confirm, you will then be required to inform your CSS tour leader. From here we will collate all the information in to a service level agreement which will be sent to you for you to sign immediately. This tour information pack will consist of all services provided, terms and conditions and a payment plan. Our payment plans are designed around our client's requirements. As long as we receive a 20% deposit within 3 weeks of booking confirmation, and the final balance being paid 8 weeks prior to the tour, we will let you decide your installments and payment dates.
Your service level agreement will be sent to you via “docusign". This method is an extremely easy way of signing important documents. By simply clicking the required field on the document once you are satisfied with all information provided, this will then be sent back to us, confirming your tour.
From here we will send you the following documents:
- Atol Certificate (flight packages only)
- Passport List Template
- Rooming List Template
- Team Details Form
You will be informed of the dates in which we need to receive all the relevant information in your service level agreement.
This is where we take over! Our staff will begin to build your itinerary, keeping you updated every step of the way.. We take great care in ensuring that your fixtures are suited appropriately whilst on tour, therefore we will discuss the level of your sides with you in detail, and will even be able to travel to watch one of your fixtures, in order for us to see first hand the level of your team and pass this information on to your game arrangers.
You will receive your final itinerary, boarding passes and any other required documents 3 weeks prior to your tour, This will be sent to you recorded special delivery. From here all you have to do is sit back and look forward to your tour! If you are travelling abroad, a CSS staff member will meet you at the airport prior to departure to ensure that you check in without a hitch, and then wave you off for your tour. Your CSS Tour Liasion offer will be awaiting your arrival on the other side, and will be easily visable with a sign and CSS Clothing.