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Booking Terms and Conditions

View Booking Conditions Document

Travel Insurance

We believe that safety and enjoyment are equally important when travelling with Complete Sports Solutions. It is therefore one of our terms and conditions of booking that you have adequate travel insurance in place before you travel with us.

Complete Sports Solutions is working in partnership with Endsleigh, to offer our participants a policy which has been specifically designed to meet their requirements whilst on their trip.

Policy benefits include:

  • Cover for a range of sports and activities
  • Cover from 1 day up to a year available
  • 100 sports and activities covered as standard
  • Personal money, passport and documents cover
  • Cover for travellers up to 85 years old
  • Policy excess of £50

This table shows the maximum amounts payable under each section:

This is only a summary of the cover provided. The full policy document can be read in full which can be accessed by clicking the table above.

View Group Policy Document

View Statement of Insurance Document

NB It is an advantage to take out your travel insurance at the time of booking your trip as cover will commence for pre-departure cancellation from the date you are accepted for cover. This will, therefore, provide cover should you have to cancel your trip for an insured reason such as illness or serious accident preventing you from travelling.

Complete Sports Solutions is an appointed representative of Endsleigh Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority (

Endsleigh Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. This can be checked on the Financial Services Register by visiting its website at Endsleigh Insurance Services Limited. Company No. 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4UE.

ATOL Protection

All flight inclusive sports tours on this website are financially protected by an ATOL scheme. When you pay you will be supplied with any ATOL Certificate. Please ask for it and to ensure that everything you have booked (flights, hotels and other services) is listed on it. Please see our booking conditions above for further information about financial protection and the ATOL Certificate go to:

Non-Air Protection (Travel Vault)

Complete Sport Solutions Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with '' The Package Travel and Linked Travel Arrangements Regulations 2018'' all passengers booking with Complete Sport Solutions Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Complete Sport Solutions Ltd. This insurance has been arranged by The Travel Vault in conjunction with Towergate Travel through Zurich Insurance PLC.


In the unlikely event of Insolvency, you must Inform Towergate Travel immediately on +44 (0) 1932 334140 or by email at . Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance


Whatever your reasons for going abroad, you may be entitled to medical care at reduced cost or sometimes free. Your entitlement will vary based on whether you're going to a European Economic Area country (EEA) or elsewhere in the world. If you are travelling from the UK go to where you will find the latest information and guidance. Other similar website are accessible depending on your country of origin.

Foreign Office Advice

In the event of uncertainty relating to travel to certain countries it is advised that you go to for the very latest updated information on the country you have either booked to visit or plan to book in the near future.

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Tour Enquiry

Complete the below enquiry form and take the first step in making your ultimate sporting experience a reality. We will aim to return a tailor made quotation to you within 48 hours, however it is usually a lot sooner than this.

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